Great news! We are excited to announce that wholesale shipping will be available starting
from September 9, 2024. Stay tuned for more updates and get ready to expand your Plant Collection Door to Door!
Shipping Policy
When will my order be shipped?
Starting Mondays, we ship all orders that were placed from Sunday through Saturday of the previous week. We try to work as quickly as possible but it may take up to 7 days to fulfill your order.
Orders are shipped Monday through Friday in the order that they were placed. Processing combined orders takes slightly longer, so those orders will typically be sent out later in the week.
Once your order is shipped you will receive a confirmation email with your tracking information. On rare occasions, shipping may take longer than expected once in the hands of the carrier. Please understand that we have no control over this, but we will help in any way we can.
Flat Rate Fee for Courier R250 for Local
Combined Orders cannot be Requested
Return & Exchange Policy
What happens if my plants arrive dead or damaged?
On occasion Postnet service or Courier Guy, may be rough with some packages and they look a little rough on arrival. Please open the package as soon as possible and document any damage with your camera. Send us the photos and let us know what happened to plantlife@mweb.co.za. One of our Customer Service Specialists will take a look at your photos and be in touch with the next steps.